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AIM - Accessible Information Management

Beginning Fall 2023, Services for Students with Disabilities (SSD) will transition to Accessible Information Management or AIM for short. Students will request accommodations, submit documentation, and schedule appointments through AIM. Students can also view, print, and save a copy of their Course Accessibility Letter at any time!

Students will request their course accessibility letters be sent to their instructors.  Instructors will be able to review them and plan for implementation. Students will also be able to request follow-up consultations directly through the system. We hope this will further improve student interactions with our office.

As part of this transition, SSD has extensively reviewed and updated the language used to describe accommodations to provide greater clarity. We hope this will provide students with better, more consistent service from us, and answers commonly asked questions from instructors.

Below are some steps to take TODAY, to prepare for this change:

Please add the domain"*@post.accessiblelearning.com" to your safe sender list (Outlook 365 instructions or Gmail instructions). 

Overview and Sample Letters

Please watch our brief overview of the changes and review the current and new course accessibility letters (previously accommodation letters).

  • Pre-2024: Accommodations Letter (PDF)
  • 2024 and later: Course Accessibility Letter (email, PDF)

AIM Instructional Videos for Students

Loading player for https://video.vt.edu/media/SSD+First+Time+Application+%28for+Students%29/1_ns7i0825...
Loading player for https://video.vt.edu/media/AIM+for+StudentsA+How+to+request+your+letter/1_rbrkafeh...
Loading player for https://video.vt.edu/media/AIM+for+StudentsA+Notetaking+Services/1_rcujww3p...
Loading player for https://video.vt.edu/media/AIM+for+StudentsA+Schedule+an+Appointment/1_nui5v2zv...
Loading player for https://video.vt.edu/media/AIM+for+StudentsA+Check+Your+Accommodation+Eligibilities+and+Advisor+Information/1_d1ctbv26...
Loading player for https://video.vt.edu/media/AIM+for+Students+-+Requesting+VM+Letters/1_0w6st53r...
Loading player for https://video.vt.edu/media/AIM+for+StudentsA+Alternate+Format+Requests/1_i8bryz8e...
Loading player for https://video.vt.edu/media/AIM+for+StudentsA+Requesting+VTC+Letters/1_ivk12oae...

Timeline for Next Steps

The Online Testing Reservation System (OTRS) used by the Werth Testing Center will remain in place for the time being. We expect to sunset the old request forms and roll out the AIM testing modules in 2024.