AIM Student Hub

Hello and welcome. This is the process for how to submit an application for academic accommodations with the Services for Students with Disabilities Office at Virginia Tech.

This is the landing page you will go to (ssd.vt.edu), and you will begin by clicking the "New to SSD Start Here to Connect with Us" button.

This is the How to Connect page that contains links to both our academic and housing accommodations applications. You will now click on the Academic Accommodations hyperlink, which will take you to the Applications portal. If you would like to review the steps for connecting with us, there is the How to Connect webpage linked here. You can also learn more about accommodations and physical access from our website. If you would like to review our documentation guidelines, lines, you could access those through this link. This is the domain that we recommend adding to your Safe Sender list in order to get emails from our office. If you have an emergent injury or illness, which is an injury or illness that comes on very suddenly, such as a broken arm, the instructions for that process are listed here. You will submit a completed application, upload documentation, and then contact our office during business hours to complete your temporary registration. A staff member will review your application and discuss the next steps. If you would like information on our Health Provider Verification form, you would view that on the How to Connect webpage.

Now, begin the application for academic accommodations. There is a restatement of the information that was included on the previous screen. From there, you would enter the start term, which is the term in which you would begin taking classes. I'm selecting Summer 2025. Then, enter your personal information, including your first name, any preferred names, if you have a middle name, and your last name. Next, you enter your school ID number, which has nine alphanumeric characters. Below that, you will enter your email address, which could be your Virginia Tech email. But if you do not have access to your Virginia Tech email yet, you could also use a personal email in order to register with us. Then say what type of degree you're seeking, any affiliations you might have, and what campus you're affiliated with.

Then you click Create Application Draft. Responses are only saved after hitting this button. You then have access to the questionnaire. The questionnaire has an autosave feature. The system will automatically save your changes every 30 seconds.

Then, you go ahead and answer the questionnaire. The first question is about what college you would be a member of. answer the next question if any of the statements apply to you if nothing applies it's not a required question then you list your diagnosed disabilities as well as when you were diagnosed for example I'm entering ADHD and it was diagnosed by a pediatrician in 2007 7. You'll indicate the expected duration of your diagnosis. Temporary is only for emergent injury or illness. Otherwise, you would pick ongoing or episodic. You can then tell us the severity of your symptoms. This is something that relies on your judgment, but it is not binding. Then we ask if you're aware of what kind of accommodations you're seeking, such as extended time on exams, note-taking support, or a quiet testing room. Please check off areas where you experience need or need disability access, such as physical access, note-taking support, or exam support. The The next question is what supports have you used previously and how did they work for you? This is not a required question because some people have never received accommodations before. I'm entering a few examples such as extended time on exams and a private testing room. Indicate whether or not you have a previous plan of accommodation, such as an IEP or a 504 plan. Then, there is a box for any additional information, as well as whether or not you wish for assistance registering to vote.

Then click the Save and Upload Documentation button. From there, you can upload any sort of files that would be relevant, such as an IEP, a 504 plan, or medical documentation. If you wish to review our documentation guidelines, you can do so through this link. Then, click Upload File. You can upload multiple files. There is a list of accepted file types, which are JPEG files, JPG, PNG, and PDF files. Then, after you upload files, you will then proceed to Final Review. You will notice that on this application, there are no files submitted. Documentation is not required for academic applications. Then, you will simply click Submit Application once everything is completed to your satisfaction. action. You'll see the banner that says, "Success. Your action has been completed." And you can see your application status, which is shown as Processing. This means that our office will be reviewing your application as soon as possible.

If you would like housing accommodations, you will be required to submit a housing accommodations application as well. The academic accommodations application cannot also be used to receive housing accommodations.

Hello, and welcome. This is how to submit additional documentation to the Services for Students with Disabilities Office after you've moved beyond the application stage of our process.

You begin by logging into AIM. It will take you to your dashboard, which is this page. Then look at the left-hand menu, and under the Accommodations heading, there is Submit Additional Documentation to SSD link. Click that link, and then click Start New Application. From there, you select the start term, which is the term in which you will be taking courses at Virginia Tech, and answer the question, why are you providing this documentation? I'm typing, "So that my records with your office are fully up to date."Then, you click the Submit Request button, followed by clicking the Confirm button.

This is the page where you will actually be able to upload the file. There's a brief announcement about Documentation Guidelines that contains a link to the Documentation Guidelines webpage if guidance on what we require is something that you need. There is also a reminder that accommodation requests for housing, expedited requests, and emergent illness and injury requests require documentation from a qualified health provider. If you have any difficulties or questions, please contact our office. Then, simply enter the name of your file. I am entering the name "Records." Then, you'll click the Choose File button. From there, select the file you wish to upload, and double-click that file.

Our acceptable file formats for documentation are JPEG, JPG, PNG, and PDF. Next, click Upload File, and your action has been completed.

If you scroll down, you'll see where that file has been submitted. If you wish to upload additional documentation, you can do so by following the same process. Once all necessary files have been uploaded, you can then scroll to the top of the page, look at the left-hand menu again, and click the Overview link under the My Dashboard heading, And then the files that you wished to upload to your profile have been uploaded and the process has been completed.

If at another time you need to upload documentation, you simply go back to the left-hand menu under the Accommodations heading and click the Submit Additional Documentation to SSD link. There, you'll see the application that you have already created. Click on View Application, and there you will see the basic information that you had input and the question you have previously answered. If you alter any information on this page, click Update Information, which then brings you to the Upload Files tab, where you can complete the same process of uploading a file that was just discussed. You can then scroll up, go to the left-hand menu under My Dashboard, and click the Overview button, and this will take you back to your dashboard. If you have any questions or concerns about this process, please contact our office.

Hello and welcome. Here is how to check your advisor information and request an appointment with your advisor at SSD.

After you've moved beyond the application process, you begin by logging into AIM, which will take you to your dashboard, the page shown here. Then you simply scroll down, and under the heading that says Advisor, you will see the name of your advisor and their phone number as well. If you wish to send them an email, there is the Send Email link that you can click in order to do so. And if you wish to schedule an appointment with your advisor, you can click the Request an Appointment link under this Advisor heading. When you do that, it will take you to your Appointments page.

If you have no upcoming appointments, this is what your page will look like. In order to request an appointment, you will go to the upper right-hand corner of the page and click the Request an Appointment button. After you do so, you will be brought to this page.

Under the heading Appointment Request Detail, if you require interpreting, video captioning, or real-time transcription, you can indicate that here. Then, indicate what type of appointment you're requesting. For example, in-person, phone, walk-in, or Zoom. You then type out the reason for requesting this meeting. I'm typing, updating my accommodations. You then select your availability. You're required to make a minimum of 5 selections and can make a maximum of 20 selections. This will let us know when we can schedule that appointment for you.

After making your selections, you go up to the Appointment Purposes box and indicate what kind of appointment you're requesting. This one would be a follow-up consultation. And I've also selected that it would be an assistive technology consult. Multiple boxes can be checked here. Next, you'll scroll down to the bottom of the page. And if you're satisfied with your entries, you can then click Add Appointment Request. Your appointment request has now been submitted and will be reviewed by our office.

There can be a delay in scheduling appointments depending on the volume of requests that our office is receiving. If you need to modify or cancel your request, you are able to do so by clicking this button here. If you have any questions or concerns, please reach out and contact our office.

Hello and welcome. This is how to submit an application for housing accommodations to the Services for Students with Disabilities office at Virginia Tech.

Start by going to the Services for Students with Disabilities webpage. Then, click on the button that says, "New to SSD? Start here to connect with us." This will take you to our How to Connect page.

You can see under the heading that says, "Submit an Application," there's a hyperlink that will take you to the Housing Accommodations application. We recommend that you click on the link that says Documentation Guidelines that is under the Provide Documentation heading for Housing Accommodations. Documentation is required when applying for housing accommodations, and that documentation needs to explain your diagnosis, how your diagnosis is relevant to any request you are making, and the reason you are making these requests. Housing accommodations are meant to mitigate barriers that you are facing when it comes to housing that are directly connected to your documented disability. Therefore, documentation is required for the Housing Accommodations application.

When your documentation has been prepared, you may then click on the Housing Accommodations hyperlink above. This will take you to the Applications Portal in AIM. First, you will see a section that includes various types of useful information. There's a link to our How to Connect webpage where you can review the steps for connecting with our office. If you wish to learn more about accommodations and physical access, you can click on this link. And to request an accommodation for help with completing this form, please call or email our office. There's a link to our documentation guidelines. And again, documentation is required to submit an application for housing accommodations. There's also the domain that we recommend you adding to your safe sender list in your email so that you will be able to receive emails from us without it being sent to your spam folder.

It's important to note that on-campus housing accommodations do not automatically renew each year. You will need to renew for each year you plan to live on campus. Returning students should renew by May 31st. We cannot guarantee renewals after June 1st, and requests may be waitlisted until rooms become available. We strongly recommend that you submit your housing application as soon as you possibly can.

To begin the application, click the button Start New Application under the housing accommodation request. The link will take you to this page where you fill out demographic information. Please note in the introduction section the housing applications are reviewed in the order in which they are received. Applications for the current academic year will be prioritized. Applications for the coming academic year should be submitted by May 31st to avoid delays with implementation. You then input your contact information. Incoming students may use a personal email, however, if you already have access to your Virginia Tech email, that is the email we recommend that you use. Under the additional information heading, indicate what kind of degree you are seeking, what campus that you will be living on, what your start term is, any personal information which can include your first name, your preferred name if it's different than your first name, your middle name if you have one, and your last name, your school ID, as well as your pronouns if you wish to enter them.

You then click Create Application Draft. Your responses will only be saved after clicking the Create Application Draft button. Now when you fill out the rest of the questionnaire, there is an autosave feature where the system will automatically save your changes every 30 seconds.

Then you will simply answer the questions in the questionnaire. Are you seeking academic accommodations as well? I'm going to select Undecided. If you wish to have academic accommodations, you will also need to complete the academic accommodations application. Your housing application will not suffice for seeking out academic accommodations. You will fill out what year this housing accommodation request is for. I will put 2025 to 2026. If any additional comments are required, there's a text box where you can enter them. Then, what type of housing request are you making? I'm going to select first-time request. It says, please select your academic college. I will select College of Engineering. If you need to make any additional comments on your academic college, you can do so in the text box below. Then you should select all options that apply to you, whether you are in a preferred roommate pair, a student leader through residential well-being, or have applied to or been accepted into a living learning program. An additional comment is required for that response if that applies to you. And if you have been pulled by lottery or are residing in Oak Lane special purpose housing. An additional comment is required for that as well. Additional comments can be entered in the text box below. You're not required to select any of these options if none of them apply to you. Next, select all statements that are true for you. If you are blind or low vision, if you are deaf or hard of hearing, if you use a service animal, which is not an emotional support animal, if you use a power wheelchair, and if you use a manual wheelchair. If none of these apply to you, you are not required to make a selection. You then list any diagnosed disabilities and when they were diagnosed. For the purposes of this application, I'm going to say that this applicant was diagnosed in 2008 with severe OCD by a psychiatrist.

Type the accommodations you are requesting in the next text box. This student is requesting a single room. Then you will indicate what disability-related barrier you experience in the residential or dining environment. There are example responses given, such as walking, speaking, breathing, hearing, seeing, Working, standing, immune system, sleeping, learning, memory, thinking, major bodily functions, concentration, caring for oneself, performing manual tasks, interacting with others, endocrine system, reproductive system. In this case, I will put caring for oneself and interacting with others. Then you answer the question, will you need assistance during an evacuation of a residence hall? For this applicant, I will say no. However, if you do need assistance at all in an evacuation scenario, please select yes. If you're unsure, there's also an option for you to select that.

Here, you will indicate if you're seeking an emotional support animal or ESA accommodation. For this applicant, I will select yes because this sample applicant has a cat who is an ESA that they're wishing to bring with them to campus. If you're requesting an ESA, please list the animal species, age, length of ownership, spay-neuter status, and its vaccination status. So, I'm going to enter the animal species, which is a cat. This cat is 10 years old. This person has had this cat for 10 years. This cat is spayed and fully vaccinated.

You can double check that your responses to these questions are accurate and what you intend to submit. Then, if everything is correct and as you would like it to be, you will then click Save and upload documentation. As stated earlier, documentation is required for housing accommodations, and if you need any help understanding what we are asking when it comes to documentation, there is a link to our documentation guidelines. If you need a health provider verification form to give to your health care provider, we also have a link to that. Generally, for documentation, we will need something from a medical professional that explains your diagnosis, why you have made this request, and what barriers you are going to be facing in a housing environment. Once you have your documentation, you will enter the title of the document, and I am just going to title this one Housing Documentation. Then, I will click Choose File, and I will double-click the file that I wish to submit. Our approved file types are JPEG, JPG, PNG, and PDF. If it is an accepted file type, you will simply click Upload File, and you will see that the file has then been successfully uploaded. If there are multiple pieces of documentation that you will need to submit, you can do so by following the exact same process again, entering the file title and selecting the file.

When all documentation has been uploaded, you will click the button that says, Proceed to Final Review. Your application is still in draft mode and has not yet been submitted. You can see here that there is one file that has been uploaded, and if this number does not match the number of files that you meant to upload, you can go back to the Files tab and update that so that all appropriate documentation is submitted to our office. If that number is correct and you're comfortable with how you answered the questionnaire, then you click the Submit Application button.

After your application has been submitted, it will take you to this page, where you will review your application questionnaire again if you like. From here, you simply wait to hear from our office about whether or not you need to upload additional documentation or submit any other information. However, if you have submitted all the information and documentation that is necessary, you will hear from our office about when you will be able to request an appointment with one of our access specialists to discuss what possible accommodations might be available to you. If you have any questions or concerns about this process please contact us.

Here is how to request an appointment. Return to the Application Portal page where you submitted your application. You can see that the status says Ready for Appointment, indicating that you will be able to request an appointment.

Next click View Application. Then go to the Appointments tab near the top of the page. Staff are typically scheduled for three to five business days out. However, depending on the volume of appointments that are being scheduled, that is not a guarantee, and it can be longer. A scheduler will confirm one of your selections with a calendar invitation. If this form is not accessible to you, please contact our office. You will then go to the upper right-hand corner and click Request an Appointment.

In the appointment request detail, indicate if you need interpreting, video captioning, or transcription. And then select the type of appointment that you wish to have, which could be in person, over the phone, a walk-in, or a Zoom appointment. And then you'll indicate the reason for the meeting. I will type in, "I want to get academic accommodations for the fall." It will then indicate the appointment purpose, which in this case, it will be a first-time welcome meeting, which is if you've never had an appointment with us before.

Next, select what times you are available for an appointment. You can see that there are headings with dates, and under those headings, boxes with different hour-long spans of time. You're required to make a minimum of 5 selections and a maximum of 20 selections. To indicate a certain time frame will work for you by clicking on the box that says that time span. I'm clicking numerous appointments in no particular order. This will give our schedulers your availability so that they are able to schedule an appointment with you as quickly as possible. Again, scheduling does depend very much on the volume of appointments that are being requested and the availability of our access specialists. You will then click Add Appointment Request.

Then there's a banner saying, "Success! Your action has been completed," and you will see your appointment request. There's already a primary advisor here, but that's not guaranteed. You will also see the type of appointment and your earliest indicated availability. If you need to modify or cancel your request, you can do so by clicking this button.

Hello, and welcome. Here is how to make accommodation requests to send course accessibility letters to the instructors of your courses.

You begin by logging into AIM, which will take you to your dashboard. Then, simply scroll down until you see the accommodation requests section for the semester that you wish to submit accommodation requests for. As you can see here, there have been no requests submitted so far for this current semester. To begin making your request, click the plus button or the link that says Add Request. Any courses that you're enrolled in will appear in the Accommodations Requests section under the Step Select Courses heading. This student is currently only enrolled in one course.

You will then select the courses that you wish to submit accommodation requests for. If you wish to apply the exact same accommodations to all selected courses, you can click this box. If you do not wish to apply the same accommodations to all selected courses, you would not click this box. Then, you click the Continue to Next Step button after you've selected your courses.

That will take you to this page, where there will be a section for each course that you're enrolled in. Again, this student is only enrolled in one course. You then select all accommodations that you wish to apply to a course. If you only wish to apply certain accommodations to the course, you can do so. I will only select two out of this list. Now, only the two accommodations that are checked off will be included on your accommodations request to your instructor. Any other accommodations that you have not selected will not be included on your course accessibility letter that is sent to your instructor. This means that if you change your mind later and wish to include additional accommodations, you must repeat this process to submit a new official notification to your instructor that includes all the accommodations you wish to use in the course. Any accommodations that are not selected will not apply in that course.

It is required that an instructor has official notification of any accommodations you wish to use in their course.

If you wish to apply all accommodations to a course, you can simply check the Select All checkbox and that will select all accommodations. If you do not wish to submit any accommodation requests for a course, you can click this checkbox that says, I do not need accommodations for this course. For the purposes of this video, I will choose Select All, and then in the Step, Final Step section, there is another selection box, where it says that by submitting this request for my course accessibility letter to be sent for my accommodations this semester, I agree to allow SSD to email the letter to my instructors on my behalf, communicate with my instructors about my accommodation requests, follow SSD policies and procedures for my accommodations, and contact SSD and my access team advisor with any questions or concerns about my accommodations. The checkbox, then click the Submit Request button, and your course accessibility letters will be created, and these accommodation requests for your courses will be sent to your instructors.

If you need to modify a request, you can do so. Though if you want to add or change your eligible accommodations, you should contact your SSD advisor in order to make sure that the updated accommodations are approved and that requests are sent to your instructors. If you wish to have a PDF of your accommodation requests for your own record keeping purposes, you can download a copy with this link. If you have any questions or concerns about this process, please contact our office.

Hello and welcome. Here is how to check your eligibility for accommodations that you have been approved for through the Services for Students with Disabilities office.

You begin by logging into AIM. You will first be taken to your dashboard. This is what your dashboard will likely look like.

Then, you will go to the left-hand menu under the My Dashboard heading and click the link link that says My Eligibility.

Then it will take you to this page, where your eligibility for accommodations will be listed. If you need to generate a PDF of your eligibility letter, you can do so by clicking the Generate PDF button. You can also generate a PDF with descriptions, which will give you a short summary of how each of your accommodations function. You can also click the arrow next to a specific accommodation, and that will give you the same description of how the accommodation functions.

If there is an eligibility that you are approved for that does not appear here, please contact our office, and if you have any other questions or concerns, please contact us.