AIM Student Hub
AIM - Accessible Information Management
Our Aim: Bringing You Better Accessibility Services
Accessible Information Management (AIM) is the primary way students and faculty manage access and communication with SSD. Students can request accommodations, submit documentation, and schedule appointments through AIM. Students can also view, print, and save a copy of their Course Accessibility Letter at any time!
Students request their course accessibility letters via AIM, and AIM emails the letters to their instructors. Instructors can then review them and plan for implementation. Students can also request follow-up consultations directly through the system. We hope this will further improve student interactions with our office.
SSD has extensively reviewed and updated the language used to describe accommodations to provide greater clarity to students and faculty. We hope this provides students with better, more consistent service from us, and answers commonly asked questions from instructors.
Below are some steps to take TODAY, to prepare for each semester:
- Bookmark/Favorite this page and return for updates and view the AIM training videos below
- Review our updated accommodations language page
- Regularly check your VT email for communications related to this change
- Login to AIM and verify your current accommodations (current SSD connected students only)
Please add the domain"*@post.accessiblelearning.com" to your safe sender list (Outlook 365 instructions or Gmail instructions).
AIM Instructional Videos for Students
AIM version 5 step by step video playlist for students. If you have any questions regarding AIM version 5 that are not covered by one of our videos, please ask your SSD Access Specialist.
Hello, and welcome. This is how to submit additional documentation to the Services for Students with Disabilities Office after you've moved beyond the application stage of our process.
You begin by logging into AIM. It will take you to your dashboard, which is this page. Then look at the left-hand menu, and under the Accommodations heading, there is Submit Additional Documentation to SSD link. Click that link, and then click Start New Application. From there, you select the start term, which is the term in which you will be taking courses at Virginia Tech, and answer the question, why are you providing this documentation? I'm typing, "So that my records with your office are fully up to date."Then, you click the Submit Request button, followed by clicking the Confirm button.
This is the page where you will actually be able to upload the file. There's a brief announcement about Documentation Guidelines that contains a link to the Documentation Guidelines webpage if guidance on what we require is something that you need. There is also a reminder that accommodation requests for housing, expedited requests, and emergent illness and injury requests require documentation from a qualified health provider. If you have any difficulties or questions, please contact our office. Then, simply enter the name of your file. I am entering the name "Records." Then, you'll click the Choose File button. From there, select the file you wish to upload, and double-click that file.
Our acceptable file formats for documentation are JPEG, JPG, PNG, and PDF. Next, click Upload File, and your action has been completed.
If you scroll down, you'll see where that file has been submitted. If you wish to upload additional documentation, you can do so by following the same process. Once all necessary files have been uploaded, you can then scroll to the top of the page, look at the left-hand menu again, and click the Overview link under the My Dashboard heading, And then the files that you wished to upload to your profile have been uploaded and the process has been completed.
If at another time you need to upload documentation, you simply go back to the left-hand menu under the Accommodations heading and click the Submit Additional Documentation to SSD link. There, you'll see the application that you have already created. Click on View Application, and there you will see the basic information that you had input and the question you have previously answered. If you alter any information on this page, click Update Information, which then brings you to the Upload Files tab, where you can complete the same process of uploading a file that was just discussed. You can then scroll up, go to the left-hand menu under My Dashboard, and click the Overview button, and this will take you back to your dashboard. If you have any questions or concerns about this process, please contact our office.
Hello and welcome. Here is how to check your eligibility for accommodations that you have been approved for through the Services for Students with Disabilities office.
You begin by logging into AIM. You will first be taken to your dashboard. This is what your dashboard will likely look like.
Then, you will go to the left-hand menu under the My Dashboard heading and click the link link that says My Eligibility.
Then it will take you to this page, where your eligibility for accommodations will be listed. If you need to generate a PDF of your eligibility letter, you can do so by clicking the Generate PDF button. You can also generate a PDF with descriptions, which will give you a short summary of how each of your accommodations function. You can also click the arrow next to a specific accommodation, and that will give you the same description of how the accommodation functions.
If there is an eligibility that you are approved for that does not appear here, please contact our office, and if you have any other questions or concerns, please contact us.
Timeline for Next Steps
The Online Testing Reservation System (OTRS) used by the Werth Testing Center will remain in place for the time being. We are piloting a new system with select courses; results and implementation information will be coming soon.